- Complimentary express shipping on all orders over $100 within U.S.
- Please note, all shipping is currently completed in our one-person studio in Lower Manhattan, not in a warehouse fulfillment center. The current process time is 2-3 days.
- We do not accept returns. Refunds for exchange are provided in the form of store credit. You can request exchange online or in our store at 180 Orchard Street, New York, during open store hours.
- Exchange within 14 days of delivery for unused product. Valid for U.S. online purchases only. If 14 days have gone by since your purchase, unfortunately we can’t offer you an exchange.
- To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Sale items (if applicable):
- Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable):
- We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: Bobblehaus, 180 Orchard Street, Unit D, New York, 10002, United States.